After many years of careful attention to detail, Outfit Your Logo has devised a thorough system for insuring accuracy and efficiency in processing your orders.
1) ORDER ACKNOWLEDGMENT
Upon placing your order, we will email an order acknowledgement listing all the details of your order as well as a layout of your imprint. Upon signing and emailing or faxing this acknowledgment back, your order will be activated and move on to our production department. Prior to production, we will collect a credit card number for security purposes only.
Once artwork is approved, your order will be shipped under normal production and scheduling unless we are instructed otherwise. Order completion usually takes between 10 to 15 working days, depending on the product ordered.
3) ORDER COMPLETION & BILLING
Once your order has been shipped, you will be notified via an emailed invoice. We prefer to be paid by check, and payment should be made within 30 days of order shipment. If payment by check is not received within this time, the credit card provided as security will be charged, waiving all cash discounts and any finance charges incurred.
TERMS OF SALE
Since our products are customized for your organization and unique for your use, we request new customers to provide a 50% deposit. All prices listed online and in our printed catalog are cash prices. Credit card payments are not preferred, and if used will waive a cash discount reflected in our prices of 3%. The purchaser agrees to pay any sales tax, use tax, or freight charges incurred to complete their order. No credit will be issued for returned merchandise without our consent. Every effort will be made to ship exact quantities ordered, however it is understood that an underrun or overrun or no more than 10% to be billed pro-rata to insure quality control will be acceptable by the customer, which is customary for our industry.
All merchandise becomes your property at the time it is accepted by the carrier.